What's The Best Phone Receptionist Available thumbnail

What's The Best Phone Receptionist Available

Published Jul 07, 24
6 min read


Our services can be customised to match high-volume, high-complexity company function needs and we can additionally create bespoke solutions. Have inquiries? Please complete your details and we'll be in touch. Place Australia's leading virtual receptionist option to the examination! We're ready to address your phone FREE for 7 days.

A whole lot of companies require their phone calls to be responded to only when they are not able to take the phone call themselves. If you step out of the workplace for an hour or your in-house assistant goes to lunch, is on leave or is hectic on an additional phone call and you have several telephone calls coming in at the one time.

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In such circumstances our receptionists will after that respond to the phone as if we were in your workplace. You're always in control and can kick back understanding you will certainly never ever miss out on an additional essential phone call once more!.

I've collaborated with OfficeHQ for several years over several various organizations. After having problems formerly with one more supplier (who were missing out on phone calls cardinal transgression), it's been so excellent to be able to count on punctual, professional phone call answering. Dependability is 100%. I have actually been using OfficeHQ for over 2 years.

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My clinical practice has grown really fast and lately they have actually been able to step in and conserve the day when other staff were unwell with Covid. For the degree of solution they offer, they can never ever be the least expensive around. Their client service is exceptional and they clearly satisfaction themselves on this.

Running a dynamic law practice, there are a great deal of moving parts I have to stress around. Many thanks to the steady professionalism of OfficeHQ, function solutions isn't one of them. Over the 10 years I've been with OfficeHQ they have delivered only the best solution I can really hope for.

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The solution was incredibly very easy to establish and costs a portion of what it would certainly to hire a receptionist. We have actually been with OfficeHQ for a variety of years now and could not be better with the solution we receive - alice virtual receptionist. Function is taken care of politely and professionally and we know our clients are in great hands

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My consumers and possible customers have only ever before commented favourably on the answer; I don't assume anyone has know it's not my very own function. They are likewise proficient at stopping telemarketers. For the core function of responding to phone calls skillfully, providing a great impression and accurately taking messages, 5 star.

Is constantly addressed by team. We have been utilizing OfficeHQ for over eight years currently.

This implies just relevant phone calls obtain via to me, so I don't obtain disrupted when I'm appropriate in the center of something! We have discovered using OfficeHQ's remote assistant solution extremely helpful to our business. It has actually maximized our personnel to react to customers on our terms, minimising interruptions throughout the working day and allowing reliable and succinct communications.

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I was stressed regarding not being in control of our own telephone calls, yet I have been proved wrong and the service has actually surpassed my expectations. I would recommend OfficeHQ to anyone taking into consideration virtual services. Brilliant firm and really courteous. They have made business life so much easier to run.

Very suggest (virtual receptionist companies). We have actually utilized this solution for over 2 years I would highly recommend OfficeHQ to any person! Specifically tradies and begin ups. Clients like it when their calls are addressed, and OfficeHQ has responded to each and every single one for us. OfficeHQ offers us the guarantee that no phone call will certainly be unanswered, which is exceptionally important for a service-based company.

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I have actually been using OfficeHQ for 16 years. It is crucial that my consumers can constantly have their calls addressed promptly in a professional way which develops a wonderful very first impression.

We utilize this service as a small organization owner for when we are away or overseas. We have actually been utilizing OfficeHQ's online phone answering solutions for the ideal component of a decade and it's been an ideal means to guarantee brand-new client enquiries are never missed out on, as well as successfully dealing with queries from jobseekers.

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We never ever miss out on an organization possibility however do not have reception staffing concerns to handle. It's a suitable service and has been extremely beneficial for our business. I can't tell you just how great it's been to function with OfficeHQ. I can now really go on trip without worrying regarding responding to the phone.

The team has actually called to make clear and improve our procedures to make certain the finest possible experience for our callers. OfficeHQ were constantly expert and just best individuals on the various other end of the line!

We needed a service where our telephone call are constantly responded to in a timely manner and OfficeHQ have been assisting us with these for over 5 years now. Really happy with the solution up until now. The worse point for a customer is to call an organization and there is no answer or the telephone call mosts likely to voicemail.

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As businesses we function so hard to advertise our services and we require to be there for the customer when they determine to connect. Also we are frequently on the phone currently with various other clients or active with various other work, so having the telephone call addressed by someone else helps us juggle points.

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This permits the personnel to prioritise their time to make sure that when they are returning the call they can devote their full focus to this particular consumer. We prepare to linger with OfficeHQ, are grateful for their solutions and would suggest. We use OfficeHQ for our small organization, our after-hours phone calls obtain forwarded to their reception team and it has been absolutely nothing yet a satisfaction collaborating with their reception crew.

We always get an e-mail with the message within mins of them taking the phone call. OfficeHQ have answered our phone calls for a few years, couldn't be better with their professionalism and reliability and level of service.