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OHQ's documents are enough evidence of a fee that is payable unless they are revealed to be incorrect. Customer will certainly utilize its reasonable endeavours to notify OHQ of any kind of billing dispute within fourteen (14) days of invoice of a billing, following the process detailed in Section 15. If Consumer conflicts a billing, the invoice needs to continue to be paid in a timely manner nonetheless OHQ will certainly attribute or reimburse Client if it is later sensibly identified by OHQ or according to the disagreement resolution procedure laid out in Area 15 that the invoice was incorrect and the Client is entitled to a credit score or refund.
Such modifications may consist of, without limitation, adjustments to the quantities of the Membership Costs or Use Costs for OHQ Paid Services, adjustments to the usage allowances included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will work after practical advancement created notification is given to Client (for instance, by being published to the OHQ Internet Site), other than that any type of such revision that impacts a Selected Paid Solution will apply to Client starting at the commencement of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ supplies notification of such modification to Client in conformity with Area 16.8.
If Consumer does not end its use any damaged Selected Paid Service before the reliable date of such modification, Customer will certainly be considered to have actually accepted such alteration relative to such Selected Paid Solution. (b) If a Pricing Strategy picked by Consumer is stopped, OHQ will certainly offer Customer with affordable advance notification of no less than thirty (30) days and Client will certainly be offered the alternative of choosing a new Pricing Strategy from then-current prices plans used by OHQ.
For evasion of question, this paragraph does not apply to changes to the Rate List, which are resolved in Area 7 (automated virtual receptionist).1. Customer stands for that all details given by Customer and its callers to OHQ (consisting of, without limitation, all call details and info concerning Consumer's Debt Card) is accurate, updated and complete at the time it is supplied to OHQ
Customer has to in any way times follow all legislations, laws, criteria and codes suitable about its use OHQ Offerings and the Consumer's supply of its product and services to its customers. Customer will not make use of any kind of OHQ Offerings to participate in, or to encourage or assist others to take part in, any kind of illegal or deceptive tasks.
If a new Paid Solution Term starts earlier than 3 (3) days after such e-mail is sent out, Client will incur the suitable Registration Fee for the new Paid Service Term (the ""). The reliable day of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or must Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.
Where Customer terminates according to this Area 10.1(b): (i). The Membership Costs that have actually been pre-paid will certainly be maintained and the OHQ Offerings available to Client until the last day of the Final Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the unused balance of the Prepaid Use Credit history will be kept by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).
(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will certainly not be liable whatsoever for responding to calls, taking or providing messages, or carrying out any type of various other tasks about such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Client's Account and Customer's accessibility to the Account.
(e) Following termination of any type of OHQ Solutions, OHQ will have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Services, OHQ may require that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in refining the reinstatement) Details gathered by OHQ from Consumer and its customers may be utilized, disclosed and shared by OHQ according to OHQ's privacy plan as offered on the OHQ Web Site ("") and as may be amended once in a while.
The Controller thus appoints the Processor with respect to handling tasks embarked on throughout the arrangement of assistant solutions. OHQ and Customer acknowledge and concur that the Processor undergoes the complying with responsibilities: The Cpu shall follow the appropriate Data Security Regulations and must: (a) only act upon the created instructions of the Controller and ensure those acting under their authority do the exact same; (b) make sure that people processing the data go through a task of self-confidence; (c) use its ideal endeavours to safeguard and secure all individual information from unsanctioned or unlawful processing, consisting of (but not limited to) unintentional loss, damage or damage; (d) guarantee that all handling meets the demands of the GDPR and related Information Security Regulation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the previous permission of the Controller; educate the Controller of any intended adjustments worrying Sub-Processors; they execute a written contract consisting of the very same data security commitments as laid out in these Terms; recognize that any type of failure for the Sub-processor to follow the Information Protection Regulation, the Cpu stays totally responsible to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in giving subject gain access to and allowing data topics to exercise their rights under the Information Security Laws.
The Controller will perform sufficient and appropriate onboarding and due diligence checks for all Cpus, with a full assessment of the obligatory Information Security Legislation demands. The Controller shall verify that the Cpu has appropriate and recorded processes for data violations, information retention and information transfers in area. The Controller shall obtain proof from the Processor regarding the: (a) confirmation and integrity of the staff members made use of by the Cpu; (b) any kind of certifications, accreditations and policies as referred to in the onboarding procedure; (c) technical and operational procedures used in safeguarding the Personal Information; and (d) procedures in position for allowing information based on exercise their rights, consisting of (but not restricted to), subject access demands, erasure & correction treatments and limitation of processing actions.
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