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OHQ's records are enough proof of a cost that is payable unless they are shown to be incorrect. Customer will use its reasonable efforts to inform OHQ of any kind of invoice disagreement within fourteen (14) days of receipt of an invoice, complying with the procedure outlined in Area 15. If Consumer disputes an invoice, the invoice needs to remain to be paid on schedule nevertheless OHQ will certainly credit or refund Customer if it is later on sensibly determined by OHQ or according to the disagreement resolution procedure outlined in Area 15 that the billing was incorrect and the Customer is entitled to a credit history or reimbursement.

Such modifications might consist of, without restriction, modifications to the quantities of the Subscription Costs or Usage Costs for OHQ Paid Providers, modifications to the usage allowances included in the Rates Strategies, and discontinuation of Pricing Plans. (a) Each such revision will certainly take impact after practical breakthrough created notice is supplied to Consumer (for instance, by being posted to the OHQ Web Site), except that any kind of such revision that influences a Selected Paid Solution will relate to Customer starting at the commencement of a Paid Service Term starting no much less than thirty (30) days from the day which OHQ supplies notice of such alteration to Consumer based on Section 16.8.

If Client does not end its use any kind of damaged Selected Paid Solution prior to the efficient date of such modification, Customer will certainly be deemed to have consented to such alteration with regard to such Selected Paid Solution. (b) If a Rates Plan selected by Customer is discontinued, OHQ will give Customer with practical breakthrough notification of no less than thirty (30) days and Consumer will be given the choice of picking a new Prices Strategy from then-current pricing strategies supplied by OHQ.

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For avoidance of question, this paragraph does not relate to adjustments to the Catalog, which are dealt with in Area 7 (virtual salon receptionist).1. Customer represents that all info offered by Consumer and its customers to OHQ (consisting of, without limitation, all call info and information pertaining to Consumer's Charge card) is precise, updated and total at the time it is provided to OHQ

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Client must whatsoever times abide by all regulations, policies, criteria and codes suitable about its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not utilize any OHQ Offerings to participate in, or to encourage or aid others to involve in, any prohibited or deceitful activities.

If a new Paid Solution Term begins earlier than three (3) days after such email is sent, Client will incur the suitable Membership Charge for the brand-new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Termination Day, or should Consumer not specify an Asked for Termination Day, (ii) the last day of the Last Paid Solution Term.

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Where Customer ends according to this Area 10.1(b): (i). The Membership Charges that have actually been pre-paid will be retained and the OHQ Offerings readily available to Consumer up until the last day of the Last Paid Solution Term (subject to reinstatement costs under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit history will certainly be kept by OHQ for future use by Client if Client decides to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any kind of OHQ Service, OHQ will not be accountable by any means for addressing phone calls, taking or providing messages, or executing any type of other activities about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might end Customer's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence a terminated OHQ Solutions, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's reasonable prices in refining the reinstatement) Info collected by OHQ from Consumer and its callers may be utilized, divulged and shared by OHQ based on OHQ's privacy policy as offered on the OHQ Web Site ("") and as may be changed every so often.

The Controller thus selects the Cpu relative to processing activities undertaken throughout the provision of assistant solutions. OHQ and Customer recognize and agree that the Processor undergoes the following responsibilities: The Cpu shall abide by the pertinent Information Security Rules and need to: (a) only act upon the written guidelines of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people processing the information go through a task of confidence; (c) use its ideal endeavours to guard and secure all individual data from unsanctioned or unlawful processing, including (but not restricted to) unintentional loss, devastation or damage; (d) make sure that all handling fulfills the requirements of the GDPR and associated Data Protection Legislation; (e) ensure that where a Sub-Processor is made use of, they: only involve a Sub-Processor with the prior approval of the Controller; inform the Controller of any type of desired adjustments worrying Sub-Processors; they carry out a created contract consisting of the same information defense responsibilities as set out in these Terms; understand that any type of failure on the component of the Sub-processor to abide by the Data Defense Laws, the Processor stays fully liable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in providing subject gain access to and enabling information topics to exercise their rights under the Information Security Rules.

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The Controller shall accomplish adequate and appropriate onboarding and due diligence checks for all Processors, with a full assessment of the compulsory Data Security Legislation needs. The Controller will verify that the Processor has adequate and recorded processes for data violations, information retention and data transfers in location. The Controller shall acquire evidence from the Processor as to the: (a) verification and dependability of the staff members utilized by the Processor; (b) any type of certifications, certifications and policies as described in the onboarding process; (c) technological and functional steps used in safeguarding the Personal Information; and (d) treatments in place for permitting information based on exercise their legal rights, including (however not limited to), subject access demands, erasure & rectification procedures and limitation of handling steps.